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LAST MODIFIED: 01 January 2026
At ELEVATE TELEHEALTH, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and telehealth services.
We may collect the following types of information:
Name, email address, phone number
Date of birth and demographic information
Insurance and billing information (if applicable)
Medical history and symptoms you provide
Information shared during telehealth visits
Prescriptions and treatment records
IP address, browser type, device information
Usage data related to our website and platform
We use your information to:
Provide telehealth services and medical care
Schedule and manage appointments
Communicate with you about your care
Process payments and insurance (if applicable)
Improve our services and website functionality
Comply with legal and regulatory requirements
ELEVATE TELEHEALTH complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled securely and only used or disclosed as permitted by law.
We do not sell your personal information.
We may share your information with:
Licensed healthcare providers involved in your care
Secure third-party platforms used for telehealth, scheduling, or billing
Pharmacies to fulfill prescriptions
Legal or regulatory authorities when required by law
All third parties are required to maintain confidentiality and security standards.
We use industry-standard security measures to protect your information, including:
Secure, encrypted platforms
HIPAA-compliant telehealth technology
Restricted access to sensitive data
While no system is 100% secure, we take reasonable steps to protect your information.
You have the right to:
Access your personal and health information
Request corrections to inaccurate data
Request limitations on certain uses or disclosures
Receive a copy of this Privacy Policy
To exercise your rights, please contact us using the information below.
Our website may use cookies or similar technologies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or your personal information, please contact us:
ELEVATE TELEHEALTH
📧 nadege@elevatevirtualcare.com
📞 +1 (954) 882-0195