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Accessible Healthcare from Home

Connect with licensed medical professionals instantly. No waiting rooms, no hassle.

Phone Support

Speak directly with a care coordinator

Email Us

Our support team typically responds within 2 hours.

Send a Message

Privacy Note: Please do not share sensitive personal information (PHI) in this general contact form. Use the secure Patient Portal for medical questions.

Frequently Asked Questions

Quick answers to common questions.

Is ELEVATE TELEHEALTH covered by insurance?

We work with many major insurance providers for covered medications. However, our membership fee is currently out-of-pocker. Please contact support for specific eligibility check.

How fast is medication delivery?

Once prescribed, medications are typically shipped via overnight cold-chain delivery. You can expect your package with in 1-2 business days after processing.

Are the consultations live videos?

ELEVATE TELEHEALTH uses asynchronous telehealth for most interactions, meaning you fill our a comprehensive medical form. Live video consultations are available if requested or deemed necessary by your provider.